![]() ![]() EMO will quickly restart and then begin downloading the Firmware Update. EMO will quickly display on his screen a RED update marker that advises there is an update. Google Play STORE (Android Version) - EMO Pet On the Android Storeģ) Launch EMO App and connect to your EMO, once you connect you will receive the following message on the screen:Īt this time you will be disconnected from your EMO via the EMO APP. (There is no need to delete the EMO APP, simply just update it as you would via the iOS / Google Store)Īpple Store (iOS Version) - EMO Pet on the App Store ![]() So make sure you first update your EMO App accordingly. ![]() (Placed EMO on Skateboard or HOME STATION) Wait for EMO to start back up.Ģ) Disconnect/Unbind any Smart Lights you currently have connected to EMOĢ-A) At this moment there is also a NEW iOS (2.2.0) and ANDROID (2.2.0) EMO App update currently available. To INSTALL Version 2.2.0 you will need your EMO App (as it needs to be done in two steps)ġ) Power Off EMO and Restart It. Please contact support by submitting a support ticket here. If you are experiencing issues even after swapping to a different WIFI/Internet connection. It is recommended to try connecting to a mobile HOTSPOT and test / install the firmware using an alternate Internet connection. In some cases Network / WIFI can cause EMO to not successfully download the firmware update (Step 1). If you are having issues with installing the latest firmware, check that your home network/wifi/internet is working fine. (Click here to know more about new features in update 2.1). If your EMO has not been updated to version 2.1 before, please don’t worry, your EMO will have all the features of version 2.1 after updating to version 2.2.0.So if you can’t update your EMO at the moment please don’t worry and please be patient. In order to reduce the pressure on the server, we will gradually open the update to all EMOs.Older apps may not display available EMO updates Please update the EMO Pet app to the latest version 2.2.0 first.Your EMO needs to be updated to a pre-version 2.2.pre first, then to 2.2.0. ![]() Important INFOMATION Regarding How to install Firmware Version 2.2.0 ![]()
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